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Customer Reviews

NYC Wash and Fold Reviews — 5.0★ Google

16 five-star reviews from real NYC customers. Zero negative reviews. Read what our customers say about our $3/lb wash & fold laundry service with free pickup & delivery.

5.0

Google Rating

16

Five-Star Reviews

0

Negative Reviews

★★★★★March 2026

Best wash and fold in the city. My clothes come back perfectly folded every single time. The free pickup and delivery is what sold me — I literally never have to leave my apartment. I used to waste entire Saturdays at the laundromat hauling bags down four flights of stairs. Now I text them, leave a bag at my door, and it comes back clean and folded the next day. The price is fair, the quality is consistent, and the communication is excellent. Five stars, no hesitation.

Rachel Kim

Upper West Side, Manhattan

★★★★★March 2026

Finally found a laundry service I can trust. They handle my delicates with care and everything smells amazing. The per-pound pricing is straightforward — no hidden fees. I have tried three other services in NYC and this is the only one that consistently gets it right.

Marcus Johnson

Harlem, Manhattan

★★★★★March 2026

Same-day turnaround is a lifesaver. Dropped off a huge bag in the morning, had it back by evening. Everything perfectly folded and organized. Highly recommend to anyone who values their time.

Emily Chen

Midtown, Manhattan

★★★★★February 2026

I switched from my old laundromat and the difference is night and day. They actually separate colors, use quality detergent, and fold everything neatly. My shirts come back crisp, my towels are fluffy, and nothing has ever been damaged or lost. Worth every penny at three dollars a pound.

David Torres

Williamsburg, Brooklyn

★★★★★February 2026

They picked up my laundry from my doorstep at 8am and had it back by the afternoon. Clean, fresh, and perfectly folded. This is how laundry should work in NYC. The driver was on time and texted me updates throughout.

Samantha Reeves

Chelsea, Manhattan

★★★★★February 2026

Been using them weekly for three months now. Always on time, always consistent. My shirts are folded better than I could ever do myself. Great communication too — real humans, not bots.

Jason Park

Astoria, Queens

★★★★★February 2026

Moved to NYC from Austin and dreaded the laundromat situation. A friend recommended Wash and Fold NYC and I haven't looked back. Pickup, wash, fold, deliver — all handled. The weekly subscription saves me ten percent and I never think about laundry anymore.

Olivia Morales

Long Island City, Queens

★★★★★January 2026

They handled my king-size comforter and a bag of regular laundry. Everything came back fresh and clean. The comforter was fluffy like new. Reasonable pricing too — forty-five dollars for a queen comforter is fair.

Andre Williams

Bed-Stuy, Brooklyn

★★★★★January 2026

Super responsive over text. Scheduled a pickup in minutes and my laundry was done the same day. No missing socks, no shrinkage, no complaints. Five stars from me and my roommate.

Christine Liu

East Village, Manhattan

★★★★★January 2026

I run an Airbnb in Brooklyn and they handle all my linens and towels between guests. Fast turnaround, always spotless, and they fold the towels exactly how I need them for photos. Before I found them I was doing six loads between every checkout and check-in.

Tyler Brooks

Park Slope, Brooklyn

★★★★★January 2026

Tried three different laundry services before finding Wash and Fold NYC. They're the only ones who consistently get it right — clean clothes, no damage, on time every single time. I have been a weekly subscriber for four months now.

Priya Nair

Murray Hill, Manhattan

★★★★★December 2025

The convenience factor alone is worth it. But on top of that, my clothes have never been cleaner. They even got a stain out of my favorite shirt that I thought was ruined. Genuinely impressed.

Michael Ortiz

Jackson Heights, Queens

★★★★★December 2025

Affordable, reliable, and fast. I drop off on my way to work and pick up on my way home. My laundry is always ready when they say it will be. No surprises, no excuses.

Hannah Scott

Gramercy, Manhattan

★★★★★November 2025

As a busy nurse working 12-hour shifts, the last thing I want to do is laundry. Wash and Fold NYC handles everything for me. Scrubs, sheets, towels — all done. The weekly plan is a lifesaver.

Danielle Foster

Kips Bay, Manhattan

★★★★★November 2025

Great service for families. We generate a LOT of laundry with two kids and they handle it all without breaking the bank. The per-pound pricing makes so much sense for us. They even sort by family member.

Kevin Walsh

Bay Ridge, Brooklyn

★★★★★November 2025

I've recommended them to everyone in my building. Professional, affordable, and the turnaround time is incredible. NYC laundry done right. Zero complaints after five months.

Sofia Martinez

Washington Heights, Manhattan

Why Customers Stay

$3/lb

Transparent pricing with zero hidden fees. Same rate across all neighborhoods.

Free Pickup

Free pickup and delivery on every order. No delivery fee, no fuel surcharge.

Real Humans

Text (917) 970-6002 and talk to an actual person, not a chatbot.

Join 16 Five-Star Reviewers

Text (917) 970-6002 to schedule your first pickup — $3/lb, free pickup & delivery across Manhattan, Brooklyn & Queens.