Contact Us
Contact Wash and Fold NYC
Text or call to schedule your first pickup. No app, no account, no forms — just a real person ready to help.
Service Details
Hours
Pickup & delivery: 7am–9pm, 7 days a week
Text support: 7am–9pm daily
Processing: Overnight & weekends
Service Area
All of Manhattan, Brooklyn, and Queens.
Nearly 200 neighborhoods. Same rate everywhere.
View all locationsPricing
Wash & fold: $3/lb ($39 minimum)
Same-day rush: +$20
Free pickup & delivery on all orders
All services & pricingPayment
Credit card, Zelle, Venmo, Apple Pay, cash
Pay after delivery. Invoicing available for businesses.
Location
Wash and Fold NYC
150 W 47th St, New York, NY 10036
Midtown Manhattan
We are a pickup and delivery service — not a walk-in location. Text or call to schedule.
Contact FAQ
What is the fastest way to reach you?+
Text (917) 970-6002. We respond within minutes during business hours. Text is faster than calling for most requests.
Can I schedule a pickup by text?+
Yes. Text your address and when you want pickup. We confirm the window and send a driver. Most pickups happen same-day or next-day.
What are your hours?+
Pickup and delivery run 7am to 9pm, seven days a week. Text support is available during the same hours. We process laundry overnight so your order is ready as fast as possible.
Do I need to create an account?+
No. No app, no account, no login. Just text us your address and we handle everything. We keep your preferences on file after your first order.
What if I have a problem with my order?+
Text (917) 970-6002 within 48 hours. A real person will respond and resolve the issue — re-wash, credit, or replacement. We carry full liability insurance.
Do you have a physical location?+
Yes. Our facility is at 150 W 47th St, New York, NY 10036 in Midtown Manhattan. We are not a drop-off location — we are a pickup and delivery service.
Ready to Schedule Your First Pickup?
Text (917) 970-6002 with your address — we'll confirm a pickup window within minutes.